Privacy Policy

Effective January 1, 2005 (Last Revised: July 1, 2004)

We have created this Privacy Policy to demonstrate our firm commitment to privacy and so that you, as a visitor to REBS Online ("Web site"), will be aware of the kinds of information we may gather about you when you visit the Web site, how we may use that information, whether we disclose it to anyone, and the choices you have with regard to our use of the information.

Orders and Purchases. The information collected through REBS Online is primarily used to process your order.  It may also be used to keep track of the amount and types of purchases being made through REBS Online. We may use your email address or mailing address to send you information regarding updates to the products you purchased or new products that may be of interest to you.

Credit Card Information. With respect to your credit card information, this information is sent encrypted to a secure server. The information is then used to complete your purchase order. Please see the section called "Security" for more information about the security of our Web site.

Personal Information. What information is generated when you visit the Web site? Depending how you use our Web site, certain types of personal and nonpersonal information may be generated and collected. For example, you may give us your name or email address when you complete a registration screen, respond to a questionnaire or submit an e-mail to us.  Personal information that you provide to us will be used by us primarily to fulfill the stated objective for which the information was requested or collected (e.g. if information is provided as a result of you e-mailing us, we will use the information provided, such as the e-mail address, to respond to you). 

Nonpersonal Information. Another type of information that may be generated and collected when you use our Web site is information that we consider nonpersonal in nature. We may collect the name of the domain from which you access the Internet (e.g., aol.com, if you are connecting from an America Online account); the date and time you access our site and the Internet address of the web site from which you linked directly to our site. We use this information primarily to measure the number of visitors to the different sections of our Web site and to help us make our Web site more useful to visitors. We may also share this information with third parties, such as advertisers, to demonstrate the amount and character of traffic on our Web site.

Use of Cookies. What is a cookie? A cookie is a data file that is created and stored on your computer’s hard drive when you visit a web site. The typical purposes of a cookie are to make your use of the web site easier and more convenient and to assist the web site in tracking your use of the site. For example, a cookie may save the registration information, passwords, purchases or preferences that you create when using a web site so you don’t have to reenter this information. Cookies may also tell the web site which areas of the site are popular and which aren’t. Cookie technology is used by most major web sites and is considered an industry standard for the Internet.

Our Web site uses cookie technology to verify user information. Also, most Internet browsers are initially set to accept cookies. If you prefer, you may set your browser so that it refuses cookies or alerts you when cookies are being created on your hard drive. You should be aware though that by not accepting cookies, you may impair your ability to use certain shopping or password protected areas of web sites.

“Contact Us” Feature. Like most sites on the Internet, our Web site contains a feature that allows you to contact us with your comments or questions. Not surprisingly, we call this feature "Contact Us.” To use this feature, there is an icon at the top of each page on our Web site which you can click onto. When you do click this icon, you will be sent to another webpage which will provide you with information where you can contact us by phone, mail or e-mail.  You may be asked to provide us with certain information, such as your first and last name, email address, phone and fax number and your address, including your city and state.

The information collected through the "Contact Us" feature is primarily used to investigate and respond to your inquiries.

Links to Other Sites. In many areas of our Web site, we may have included links to other Internet sites which we feel add to or improve the quality of our Web site. While we hope you find these links helpful, we cannot assume responsibility for the privacy practices or the content of any linked site. Therefore, we encourage you to investigate and determine the privacy policy and practices of any linked site prior to providing information to the linked site.

Surveys. We may from time to time create and use surveys on our Web site. Most surveys are simple "click box" surveys where you click a box on the screen to indicate your response. However, we may from time to time ask you for your name, email address or demographic information. If a survey does ask you this information, we will use the information primarily to complete the survey and compile statistics.

Contests. We may from time to time run contests on our Web site. If our contests require you to provide personal or demographic information, we will use this information primarily to complete the contest.

Advertisements. Like many other sites on the Internet, we may sell advertising space on our Web site to other companies. The advertising space we sell, if any, is usually in the form of an electronic "advertisement banner." An advertisement banner is essentially a graphic link to the actual Internet site of the advertiser.

While we hope you find our advertiser’s products helpful, we cannot assume any responsibility for the privacy practices of our advertisers. Therefore, like any other Internet site you may visit, we encourage you to become knowledgeable of the privacy policies and practices of our advertisers prior to providing information on their sites.

Public Chat Rooms or Forums. We from time to time may provide chat rooms, forums, message boards, and/or news groups on our Web site. While we feel these features will be helpful to the users of our Web site, we will not monitor them regularly nor will we be responsible for what is said on or done as result of them. Please remember that any information you disclose on these types of features will be accessible to the public and you should exercise caution prior to disclosing any personal information on these features.

Security. We have adopted what we consider to be reasonable security measures to protect against the loss, theft, misuse and alteration of information collected through our Web site. However, if you are concerned about the security of the Internet or our Web site, we suggest that you not provide this information.

Children's Guidelines. Our Web site does not currently attempt to collect or solicit information from persons who are under the age of eighteen. However, given the anonymous nature of the Internet, it is possible that someone under the age of eighteen may access our Web site and provide us with personal information. If this situation occurs and it is brought to our attention, we will not use the information in any way without prior parental consent and we will take all reasonable steps to prevent it from occurring again.

Required by Law. We may disclose information provided by you if we are legally required to do so, such as by court order or subpoena.

Other Products and Services.  Although we generally collect and use information to fulfill the stated objective for which the information was requested or collected, we may also provide the information to our parent company and our subsidiaries so that they may send you information regarding other products or services that may be valuable or interesting to you.

Contacting our Web Site. If you have any questions about this Privacy Policy, the practices of our Web site, or your dealings with our Web site, please feel free to email us at: support@rebsonline.com or write us at: 525 South Virgil Avenue, Los Angeles, CA 90020, Attn: Product Mall Web Developer.

Corrections/Updates.  If you wish to review, correct or update any personally identifiable information about you collected through our Web site, please email us at support@rebsonline.com or write us at: 525 South Virgil Avenue, Los Angeles, CA 90020, Attn: REBS Customer Service.

Opt Out.  To opt out of having your personally identifiable information provided to our parent company and our subsidiaries as discussed above, please e-mail us at: support@rebsonline.com and put “REBS Third Party Opt Out Request” in the subject line, or write us at: Real Estate Business Services, Inc., 525 South Virgil Avenue, Los Angeles, California 90020, Attn: REBS Third Party Opt Out Request. We will process your request as quickly as possible.

Changes to Privacy Policy Statement. With the ever-changing environment of the Internet and to maintain our ability to improve the quality and safety of our Web site, we reserve the right to change this Privacy Policy at any time. In the event we make any material changes to our Privacy Policy, we will notify you by updating the Policy’s Effective Date and indicating the previous Effective Date.  As you use our Web site, we encourage you to periodically check back with this Privacy Policy for changes that we may make. Your continued use of our Web site will constitute your agreement to any changes we make and if you do not agree with a change, please refrain from using our Web site. Thank you!